Hide/Restrict the Create button on Team Calendar

trangdan106
Tera Contributor

3 weeks ago

Hello everyone, I am working with Team Calendar and I am wondering is there a way to disable the Create button on this. This Create button on Team Calendar is for creating the event - schedule entry.

 

I can't seem to find any related UI Action for this table. There is no ACL for this table. There is 1 role used which is agent_schedule_user but it is embedded deep in sn_customerservice_agent, changing it would be a huge risk.

trangdan106_1-1778731161774.png

 

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Tanushree Maiti
Tera Patron

3 weeks ago

Hi @trangdan106 

 

From this KB , you can get a clue how to do it.

KB0811699 Create button is not working anymore on TeamCalendar UI Page 

 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

trangdan106
Tera Contributor
In response to Tanushree Maiti

3 weeks ago

Thank you so much, I did found the page, and some what the "double click" function to enter a schedule entry. However, reading the UI Page code but can't seem to find any related to the "Create" button much more than it's OOTB.

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Ankur Bawiskar
Tera Patron

3 weeks ago

@trangdan106 

where are you checking this?

please share complete screenshot

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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trangdan106
Tera Contributor
In response to Ankur Bawiskar

3 weeks ago

You can access it by typing "Team Calendar" from Agent Schedule

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