Hide/Restrict the Create button on Team Calendar
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05-13-2026 08:59 PM
Hello everyone, I am working with Team Calendar and I am wondering is there a way to disable the Create button on this. This Create button on Team Calendar is for creating the event - schedule entry.
I can't seem to find any related UI Action for this table. There is no ACL for this table. There is 1 role used which is agent_schedule_user but it is embedded deep in sn_customerservice_agent, changing it would be a huge risk.
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05-13-2026 09:27 PM
Hi @trangdan106
From this KB , you can get a clue how to do it.
KB0811699 Create button is not working anymore on TeamCalendar UI Page
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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05-14-2026 08:09 PM
Thank you so much, I did found the page, and some what the "double click" function to enter a schedule entry. However, reading the UI Page code but can't seem to find any related to the "Create" button much more than it's OOTB.
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05-14-2026 08:15 PM
where are you checking this?
please share complete screenshot
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-15-2026 06:41 AM
You can access it by typing "Team Calendar" from Agent Schedule