How can we implement dynamic translations in ServiceNow?

[Bella1418]

How can we implement dynamic translations in ServiceNow?

[Ankita_Patil]

Hi @Bella1418 

Steps for Dynamic Translation Setup :

1.  Install the Plugin
2. Enable Dynamic Translation for Fields
     In the Attributes section, add a new attribute named dynamic_translation_enabled and set its value to true
3. Configure Translation Provider

      Go to the System Translation module and select Language Pairs. 

      Add the desired language pairs (e.g., English to French)

      Choose ServiceNow Translation Service as the provider

4. Set up Language for Users

     Ensure the user's preferred language is correctly set in their user record (sys_user)

Best Regards,

Ankita Patil

[GlideFather]

Hi @Bella1418,

first of all, the Glide Notification Translation (com.glide.notification.translation) plugin must be installed.

Check this article: Activate Dynamic Translation

[Dr Atul G- LNG]

Hi @Bella1418 

https://www.servicenow.com/docs/bundle/zurich-platform-administration/page/administer/dynamic-transl...

You can refer to Now Create and download the dynamic interaction deck, where you’ll get the end-to-end process. I am doing the same for my customer, and it can now be created—it’s best to go ahead