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How long this reset and wipe instance takes

knagalakshm
Kilo Contributor

yesterday

How long this reset and wipe instance takes place once done. And will it be auto set once reset done?

 

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Rafael Batistot
Kilo Patron

yesterday

Hi @knagalakshm 

 

The duration depends on the instance size and current platform load, but it typically takes 15 to 60 minutes. In some cases, it may take longer.

Once the reset is complete, the instance is automatically brought back online. You can monitor its status from the Instance Management page, and no manual intervention is usually required unless the process reports an error.

 

https://www.servicenow.com/community/itsm-forum/reset-instance/m-p/3310190

 

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Tanushree Maiti
Tera Patron

yesterday

Hi @knagalakshm 

 

Typically within an hour, activity gets completed.

Refresh the instance and check what is the status. Try to access it.

 

 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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