How to create a report that shows ageing Chage request ticket

VIKAS MISHRA
Tera Contributor

Bascially we want to see all the open Change requet tickets where we can see all the tickets those are older then 45 days and still opened 

1 ACCEPTED SOLUTION

SumanthDosapati
Mega Sage
Mega Sage

Create a report of type 'list' on change request table.

Add filter conditions as below :

1. Active is TRUE

2. 'Created' RELATIVE 'After' 45 Days Ago

 

SUMANTHDOSAPAT_0-1746776946929.png

 

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth

View solution in original post

1 REPLY 1

SumanthDosapati
Mega Sage
Mega Sage

Create a report of type 'list' on change request table.

Add filter conditions as below :

1. Active is TRUE

2. 'Created' RELATIVE 'After' 45 Days Ago

 

SUMANTHDOSAPAT_0-1746776946929.png

 

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth