Hi everyone,I’m currently trying to get a clear and comprehensive understanding of execution order in ServiceNow — especially how Client Scripts, UI Policies, UI Actions, and Business Rules interact during different stages of form interaction and sub...
Hi,I created two LLM topics and published them. After publishing, the topics appeared in the chatbot. Then I created two users and assigned them the snc_internal role. I want each user to see only one specific topic. So, I created two groups and two ...
Hi Could you please help me on configuration of this on cabworkbench Meeting Request to Attendees:1.Clicking “Send meeting request to attendees” sends an email/calendar invite to all Attendees.2.The meeting email includes the Conference Details sect...
Show an alert with assignment group members when the assignment group changes. Please give me the code for this question.Also explain when to use client script and script include
Hi Team, I have created new fields in interaction table but those fields are not showing in service operations workspace .please help on this.
I want to provide the ability to edit and delete messages sent on interactions between attendants and users inside virtual agent (chatbot). Is there a way to implement this behavior on Servicenow?
Hi Placing Network, Storage, Windows (substring match in Assignment Group name) at the top in that order.if assignment group contain words Network, Storage, Windows those should be display in agenda item (change requests) see attached image thanks ...
Hi Team In cab agenda item Need to add Approve and buttons here , there is no cab_workbench table1.During CAB meeting approve and reject buttons are visible on changes only for sn_change group2.once click on Approve , record should be approved, leavi...
Hi Team, I am unable to add the Problem record to My Requests in XANDAU verison. Though Swim lane Problem shows the card but instead of PRB in Problem Card, it shows PTSK. So i am failing in Task Module. Please can someone help me?
Hi,This UI should access to sn_change group members and remaining all should be read only cab workbench->Calendar this calendar should read only to all
I have taken two ServiceNow instances one is dev1 and another one is dev2. here, in dev1 instance i have created a GET api using rest api explorer and created a user with itil , web service admin & rest service roles. now i have passed the api and us...
Hi everyone,I’m having an issue with the Employee Center. When I view an Incident from the Employee Center, the “Additional Details” tab does not appear. However, when I open a Request Item (RITM), that tab is visible and working fine.I’ve already tr...
Hi everyone,I’m trying to customize the Employee Center (ESC) portal in ServiceNow.Specifically, in the ticket details page (for example /esc?id=ticket&table=incident&sys_id=...), within the Ticket Conversations section, both the requester and the as...
Hi Team, I need to hide list of workspaces, and show to respective roles and make others accessible for admin.
Hi Community, I'm trying to integrate ServiceNow with StruxureWare using the EcoStruxure IT Data Center Expert REST API. The problem I am having is that I can obtain a valid token but when using that token to query other devices endpoint to retrieve ...