Hi , I have created a new catalog item, I want that whenever that catalog item is submitted an automatic change request is created, i tried making flow , catalog client script but nothing seems working can anyone help in this?
Hi all,I have a requirement to send two email notifications for Change Requests of type Normal:When the Implementation Start Date is reachedWhen the Implementation End Date is reachedI'm using a Business Rule that triggers an event using gs.eventQueu...
Hello @there,I have a requirement as below. How can we,have a PDF template?generate / update the content in that PDF?I am seeking some suggestions on how it can be done. Your inputs are appreciated. Thanks!
HiI would like to know if it is possible to display certain columns from sc_task in Service portal. So my assignment is a certain group of people will receive a task. Is it possible to have like a notification on service portal when the user has a ne...
Dears,I have requirment from customer to find in the market look and feel plugin as front end to oracle ERP e-buisness suit product, my quastion can we fulfill the requirment by using service now as front end. BR/Eturk
Hi ServiceNow Community,I’m trying to create a Table Check under Instance Scan to identify inactive users in the sys_user table. Here’s what I did:Created a new Table Check in Instance Scan.Set the condition as:Table: User (sys_user)Condition: Active...
How to automate the process of adding users to appropriate groups and assigning roles that are not directly inherited from the group, based on the Reference or Mirror ID field. This field contain the name of a person who already has access to Service...
Hello,I was working on the Yokohama Exercise: Fork Repository and Import Application for the Securing Applications Against Other Applications. I have reached the last step, "In the Import Application dialog, configure the connection to the forked rep...
Subject: Dictionary Override – Reference Qualifier blocking custom Script Include logic for filtering Department field. Hi all,I’m working on a use case in ServiceNow involving the cmdb_ci_business_app table.In this table, there are two reference fie...
Hi Team, we are updating alm_hardware table through CSI integration, we can able to update only model. So we have written on After Transform script to update the model category and associated CI. with that script we can able to update only model cate...
As per the ITSM implementer fundamentals (Yokohama) can someone let me know what i am doing wrong in task 05.I went to the incident i created in task 04.I assigned to the correct user and group.I updated from email to the above.I have created the cha...
Hi community, i need help in internal table-to-table movement in snow.Thanks
Hello Everyone, @ankurbawisk , @Mark Roethof I have designed a flow designer i am taking the description from maintain item by using the script in the script box.. to remove the HTML tags.var catItem = fd_data.trigger.request_item.cat_item;var desc ...
Hey Team,I have a requirement to close RITM when tasks are closed by flow designed generally, we put if condition choose that task state closed complete and update request but, in this scenario, we have a field called Request Type according to each t...
Hello Team, I created a new Catalogue Item and used one existing variable set to set request information and I need to set the same requested for on request requested for field what I am choosing on Catalogue item but in my catalogue item it's settin...
