How to create Catlog Items

radhakawade · ‎09-12-2026

Catalogs create with category, catalog, with showing service portal, groups, variables and variables sets, fields etc.

i want to create one form and in that form all fields

glideFather · ‎09-12-2026

ahoy @radhakawade,

your question is not clear, could you possibly explain what you are trying to achieve?

Rafael Batistot · ‎09-12-2026

Hi @radhakawade

This might help you

https://www.youtube.com/watch?v=wwxBZwyezwo

abirakundu23 · ‎09-13-2026

Hi @radhakawade ,

If you want to create catalog item, category, add catalog item into categoty, catalog item will be visible in Service portal, please follow the below steps :

https://www.servicenow.com/docs/r/zurich/servicenow-platform/service-catalog/t_DefineACatalogItem.ht...

https://www.servicenow.com/community/servicenow-ai-platform-forum/article-how-to-create-flow-designe...

Please mark helpful & correct answer if it's worthy.

Tanushree Maiti · ‎09-13-2026

Hi @radhakawade

To create a catalog item in ServiceNow, you can use the standard platform form by navigating to Service Catalog > Catalog Definitions > Maintain Items and clicking New.

Watch following youtube videos for step-by-step walkthrough on how to create a service catalog item:

https://www.youtube.com/watch?v=R8VgHE_NFJg&t=227s

https://www.youtube.com/watch?v=b5S6xWPKB5M&t=13s

https://www.servicenow.com/docs/r/servicenow-platform?topicPivot=platcap-t_DefineACatalogItem