Hi @paprichak
You mean it was first assigned to you and then you reassigned it to someone else? If yes, then you can use Metrics. Create a metric on the Incident table with the field Assigned To.
Check the OOTB metric definitions, which can be helpful in completing this exercise.
*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
