how can I get the related list on a form to show a specific view?
The related list on my form is showing fields in the order they existed. It is not getting updated now that I updated the list view of that table.
Forum Posts
when i add approval in incident in servicenow then it shows a approval in navbar in portal otherwise
when i add approval in incident in servicenow then it shows a approval in navbar in portal otherwise it wont appears in the portal.
Data Replication / SQL like Views
Hello,I am building custom applications where I am using the same data across different application scopes. I have a SQL database where my data is stored. I am bringing this data into a custom table I created in a custom application scope. I am think...
Unable to clone target
I cannot clone target and receiving the following error.Which URL shall use as target URL?I am using the one attached and received via email but getting an error
Resolved! Update sets
Hi, @Robbie, how can I create an update set on my end?
Resolved! Enable Virtual Agent on the Service Portal?
How do I Enable Virtual Agent on the Service Portal? I've tried and i'm on my last task but it isn't validating. Its giving me this error Did you create a new Service Portal Agent Chat Configuration record with 'Employee Portal' as its name and 'Ser...
My Tasks - adding document task filter
hi All, we have recently introduced filter in "My Tasks" tab in the Employee Center. At the moment, it only filters out approvals and Workday tasks for some time off/leave of absence, job change and requisition request. In "My Tasks" we also have som...
If we don't want notifications to be triggered to CEO/CFO SLT
If we don't want notifications to be triggered to CEO/CFO SLT then data should be refined before import because in ServiceNow we cannot control it to not send email to senior leaders rather send to their delegates who are not setup in ServiceNow but ...
How to manually trigger an Activity set.
For the activity set 'Day 1 - Week 1' the trigger type is 'date' and it triggers when 'employment start date' is not empty.Client created the hr case 'new hire journey' when the start date of the new hire is empty. Please help me to manually trigger ...
Resolved! not able to remove role
Hi There is a user which we deactivated and removed the user from all groups it is associated, but there is two we can see which is not getting removed, when we go to slush bucket we can see empty also we tried to delete using BG script but still it ...
virtual agent
Hi team ,I need a help on this , Need to raise general service request from virtual agent (its oob topic need to configure it )catalog item .Please let me know if everyone known about it .
Import From source control for scoped global app creating extra files on target instance
Hi Team, We have created one custom global application and moved some files from global application in to scoped global app.We linked our instance to GIT repository. Now we have imported the files on target instance(test) using import from source con...
How can we call custom widget from ui page
Is it possible to call widget in Ui page.If there is any possibility please reply.
Resolved! How to disable AD and Entra spokes for non prod.
Hi,AD and Entra spokes are implemented using Flow Designer for a catalog item. Now I have a new requirement to work on but need to disable them in sub prod since AD and Entra are directly associated with prod in our non prod servicenow instances.I ha...
Display NOW Mobile Knowledge bases same as in ESC portal
Hello I have long list of knowledge bases and below is the current looks of my NOW Mobile Knowledge section which is I used Mobile Screen, article links and basic icon. However, my expectation is that the knowledge section has the same appearance as ...
