Hello community!I've observed that it is possible to access the 'event' object in Script Includes that were called from Script Action. That's pretty useful because we can get event.parm1 (and 2) values without actually passing event object to them as...
Has anyone successfully set up an SUS survey within Service Now? I'm a relative newbie to Service Now and struggling on how to set up the survey as it requires specific calculations as described below. Apppreciate any guidance you might have! The SUS...
Hi Team , My client has a requirement to customize the agent workspace form .I need to create a form design with the required fields (ex: status, notice ...)separated with tabs in a form. need to add 4 tabs - Status , Assignee , Engagement and Ticket...
Hi Team , My client has a requirement to customize the agent workspace form .I need to create a form design with the required fields (ex: status, notice ...)separated with tabs in a form. Please find the below screenshot for reference for the requir...
Is it possible to change a form field on and SIR incident form when an email is sent from the incident?
Hey everyone, We have a requirement to add UI Macro to be displayed as an tab in the related lists under the form. We know how to add it as UI formatter but that is not getting grouped with related lists and is a problem for us. Can any ServiceNow ex...
Not sure if any of you experiencing this. My PDI gone without notice today while I'm still actively working on it. It's not even 10 days of inactivity case. All of the good works gone . First it appeared as offline. Then after refreshing for many tim...
Hello Everyone, Hi I am planning to give my CSA exam and I as an IT operations Analyst. what are my options for free trainings? and from where I can access the resources and training? Thank You in Advance
I am integrating with Microsoft Teams 365, but I have a problem where the "Live Agent Support" button is not working currently. I need to hide or deactivate this button. How can I do this?
Hi, I want to create a UI action in the workspace and when the user clicks on that he should be able to attach an excel and based on the excel new records should be created in the incident table. The user do not have admin or any special roles and ha...
Can I know how can I send Dashboard as a scheduled report.
Hi All,I want to check if there is any possibility to restrict the developers from commit. I have a requirement to show commit changes button to specific users only so that only senior developers will be able to commit the changes.If anyone have any ...
Referring to Service Now Projects - Logging Risk.1. What is the definition of Risk Status as listed below: Pending ?Achieved ?Not Achieved ?Avoid - removing either the vulnerability or the threat involvedMitigate - reducing the negative impact or pro...
Below is script include, and the field on the Catalog form is Reference Qualifier , below is the screenshot how am i calling the script include. it is not a scoped application, My expectation is reference qualifier should execute and pick up ...
Recently I published a reply on the post but unfortunately, I published double both the same comment and reply how can i delete a reply can you share details please.
