Hello Everyone,I need to know about the servicenow, As I'm new to this I do not know how and where to get started Currently I'm struck & confused. So can anyone help me with this, it would be great if someone guides And also with the JS. Looking for...
Hi All, I have created a record producer where i am giving the SAM user to import multiple user allocation facility. I am using script section, adding the script which will create a transform map and load the data> transform the data to target table...
Hi All,Has anyone ever successfully configured the sidebar discussion chats and MS Teams in Custom workspace? Please assist if it's feasible.Thanks in advance!
Hey guys! Basically I need there to be a Business Rule so that when I send an email from a certain table, the increment field in that table counts +1, thus updating the subject of the email. I already have the increment fields etc, I'm having diffi...
Hi Team, We have category and subcategory custom fields are there in incident task form. Basedon category value subcategory options will visible.But when we are trying to change options in list view - No other options are visible. Attached screenshot...
im a new user anddoing a task that keeps failing.Task Description: Pin the 'All' menu and create a favorite for Self-Service > Knowledge. Task Result: Failed see attach screen shot of my reuslt that look right to me. Any suggeston ??
HiI am new to Flow designer so have tried to create something basic to begin with but am getting error. I am trying to create a simple flow that will send a notification to a MS Teams channel via a webhook when an incident is created with a P1 or cha...
Hi team, I have requirment. I need add update by contact information(ex : mail or ph no) long under the name in additional comment.I have attached screenshot as for screenshot I need add contact information in additional comment Thank you in advanc...
Description: I’m trying to implement a solution in ServiceNow where: 1. Conditions: Users must have city = Lahore and role = bsm_legacy. 2. Notification: If a manager has multiple users meeting these conditions, I want to send a single email notifica...
Is it possible to close a resolved incident automatically within a given time frame without giving the capability to the agent to close it using 'Close incident' button in agent workspace. The button can be removed from the workspace but how to close...
I want to assign to and resolve by name, which should be the same when we submit the incident when it's a different name it should not take it and throws a message that a different name should not be there Although perform all these things in busin...
How to disable the option of 'close incident' from ServiceNow AWA agent workspace and let the resolved tickets get automatically closed in a given time period.
When tickets are getting assigned in AWA workspace, Is there a way to distribute P1 tickets in a way that the flow should not check the count of other ticket states as it usually does, but P1 tickets should equally get distributed among the agent who...
What is the Process to get access to cscsandbox2testtemp1 servicenow instance?
