There is automation in ServiceNow for the incident table that needs to be changed because it is not aligned with the existing process. When using the hamburger menu in the incident ticket to create a Complaint Ticket, the system automatically fills t...
@community ,Can anyone give me the detailed steps while configuring this on two different PDI.( which we can use as a test and development instance) Exclusive Sponsor of Knowledge 2024 Lab Instances | CCL1195-K24 (gitbook.io) Here in this lab the ins...
I got the requirement that need to create sequence Tester task when we put first task state is "Testing" state in fire wall rule workflow. Could you please help me on this.
Hello guys, I have a requirement when a CIM task type is survey feedback and assigned to a any resolver group, then only users in that resolver group with the Survey Feedback role(resolver_group_manager) should show in assigned to field not all the u...
How can we start conversation with teams chat through service now incident
I am trying trying to test onCellUpdate client script.But when i try to test, my list view is greyed out for all the fields. I can only able to read.I am trying this with admin privileges, how to enable it for editing?Please assist.
Hi, Created a simple client script for a return check box at On Change.its working if i mark it checked, but once i make it uncheck then return date is not getting invisible. Not throwing any error also.Please assist me. RegardsVishwa
I am customizing now agent mobile app for my firm, I have no idea How we can create a request applet in now agent app jUST LIKE A SERVICE DESK PORTAL where we create request by selecting catalog. I got to know we cannot create catalog in now agent mo...
Hello guys, I have a requirement when a CIM task type is survey feedback and assigned to a any resolver group, then only users in that resolver group with the Survey Feedback role(resolver_group_manager) should show in assigned to field not all the u...
in catalog item , i want to make a variable be editable after submitting the request ( on requested item ) if the user is a member of specific group groupi make a catlog client script to evaulate the condition and if the condition is true i use this ...
Hi, MY catalog form Based on level3 value, level 4 choice list values will be populated. Based on level4 value, level 5 choice list values will be populated.Based on level5 value, level 6 choice list values will be populated. Below is the scrip...
Hi All, Could you please help with the documentation of SAP ECC to ServiceNow Integration documents ,or is there any videos available for this it will be helpful. thanksSid
Does anyone know where I can find the SetFields function? I am trying to enter some data from an excel spreadsheet and put it into a form and all the examples call the SetFields functions. I can not find it when I search for it in the RPA desktop d...
Hello ServiceNow Community,I plan to dive into ServiceNow RPA (Robotic Process Automation), but I've had difficulty finding comprehensive materials specifically for this topic. Can anyone recommend any learning platforms, courses, or resources where ...
I am planning to take the ServiceNow Certified System Administrator (CSA) exam soon and I am looking for some reliable preparation materials. I know the exam covers a wide range of topics related to ServiceNow and I want to make sure I am well-prepa...
