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Incidents caused by Change

Hi - I wanted to report incident caused by a change against the number of changes implemented in the reporting period. I have a scenario where a change can be closed at the end of a current month but an incident caused by that change can be reported ...

Resolved! query in script

Hi Every one,Just want to know why I am getting result of this script like this. I am just trying to do this against problem table via background script. Kindly advise.Script:var pr=new GlideAggregate('problem');pr.addAggregate('COUNT');pr.groupBy('p...

Srini19 by • Tera Contributor
  • 1169 Views
  • 3 replies
  • 0 helpfuls

Instance cant start up after refresh.

Hi Support, I am having difficulty to restart my instance. https://dev314944.service-now.com. Would you able to help me restart my instance as i need to do some more testing between servicenow with prisma cloud please. Thank you. 

bettyg by • Tera Contributor
  • 703 Views
  • 2 replies
  • 0 helpfuls

Scoped application

When creating new application files in a scoped application, cross scope access is turned on by default in which of the following 1. REST messages2. Table3.Script Include4. Workflow   

tbharathi15 by • Tera Contributor
  • 1898 Views
  • 4 replies
  • 0 helpfuls

ServiceNow and sailpoint integration

When a REQ is submitted in ServiceNow then need to send over a payload with detailed information via API to SailPoint. After SailPoint Processed the Request then send back status to close the RITM. How to achieve this?

CA5 by • Tera Contributor
  • 1733 Views
  • 2 replies
  • 0 helpfuls

Resolved! Reset instance

i gave reset and wipe instance . now the studio and everything got deleted . what to do?__PRESENT

poojamahend by • Tera Contributor
  • 2482 Views
  • 5 replies
  • 3 helpfuls

Servicenow Integration

"I need to extract data from a Siebel table and load it into a ServiceNow table. Only three specific fields need to be pulled from the Siebel. The data extraction should occur in batches and be scheduled to run once a week. Could you please suggest t...

BalkrishnaS by • Tera Contributor
  • 783 Views
  • 1 replies
  • 0 helpfuls