Resolved! How to create a report that shows ageing Chage request ticket
Bascially we want to see all the open Change requet tickets where we can see all the tickets those are older then 45 days and still opened
Forum Posts
Resolved! How to can create the report showing count and percentage both
Below is the report i wanted to createCount of changes closed with close note as "unsuccessful" in a month it show show the count and percetage both
Resolved! How to create a report where record count and percentage both are visible
what type of report and how can i create a report where i can see the count of change request cancalled in a month and along with count i can also see the percentage of those canceled changes for that month only.
Voucher
Hello so i took My CSA test but now with the website update i cant find where the voucher are. Where are they located?
Duplicate tabs in related list on change request form
Hi , I am trying to understand where this multiple duplicate tabs like remediation task(sn_vul_m2m_vg_change_request) and application remediation task(sn_vul_app_m2m_vg_change_request) coming from in the related list of change request form? Is it som...
Generating Duplicate RITMS
100 service requests tickets just showed up in the queue, 35 of which appear to be duplicate RITM's. duplicate RITMs are being created across unrelated requests, potentially linking incorrect users. when i tested it from my end only one RITM is creat...
Resolved! Unable to create custom application in PDI
Hi,I tried creating a custom application in PDI and unable to move forward as I can see this error and even tried some work arounds posted in the community. Still facing the same issue. This is the error I have been seeing in the instance.Cannot deco...
how can i reset my micro certification 2nd task
there is an error in excelsheet in welcome to service now microcertification 2nd task there are no any service desk options are available in filter so that can i filled in that option in assignment group so can i reset that task so i can normally con...
Resolved! Change Task is not getting created in the change created from custom table
Hi, I have created the new workflow for custom table, In the new workflow i have added activity for create task and the type of the task is 'change_task'. Still the change task is not getting created. In the workflow activity the task state shows as ...
Unable to create custom application in PDI.
Its showing the error message as below: Cannot decode: java.io.StringReader@1b1b48d2 Check logs for error trace or enable glide.rest.debug property to verify REST request processingTried solutions provided in community but still facing an issue.
Unable to create
I have tried creating a scoped application but after giving name & description , it is showing an error message instead.Attaching snapshot so that you may know the exact error message.Error Message : Cannot decode: java.io.StringReader@294800f4 Check...
Not able to do OAuth 2.0 in Servicenow
Please find word file and suggest .
Upon clicking on Normal change model creating CHG in existing change table
Hi, I have created a custom table by extending change_request table and try to click on 'New' button in the custom table its redirecting to chg_model table and after selecting the 'Normal' change model its redirecting to existing change request mode...
Resolved! The change lifecycle banner is empty in a custom table inheriting from the existing Change table.
Hi, I have created a New custom table by extending existing change request table, I am not able to see the change life cycle banner on the custom table. Where is it derived from Is this defined in flow or am i missing something in the configuration....
