How to Find the Closed Service Request in ticketing tool

naveencheem
Tera Contributor

Hi Everyone 

Can you help me How to Find the Closed Service Request in ticketing tool 

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

HI @naveencheem 

 

Create a report on sc_req_item table and add these conditions

AGLearnNGrow_0-1740428814729.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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