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How to populate all related parent to current child record

Priya Singh 2 2
Tera Contributor

Hello Team,

 

I have got one requirement where I need to show all related parent records to the current child record on Policy Exception table, so when a record expires new gets created as child and old one become parent, 1 child can have more than 1 parent, what is the best approach to fulfill this requirement ?

1 REPLY 1

Hemanth M
Tera Sage

Hi @Priya Singh 2 2 ,

 

Just to understand this, if P1 --> P1 Expires --> P2 Created - P1  is Parent of P2, when P2 is Expires what will happen to P3?,  P2 is the parent or P1?

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025,2026