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How to query User Actions within Incidents?

marcdakin
Mega Explorer

Hi everyone, 

 

How do I query User Actions within Incidents? And is this even possible?  Is there an action register table?

I'm new to SN, have many years experience using other platforms (assyst/remedy), and I was always able to query user actions (ex: How many times any given user entered details in the work logs).  

 

Specifically, in this case, I want to query how many actions (in the work log) were taken by a specific SN user. 

Example:  Incident #1 would have been actioned 3 times by user #1, and 5 times by user # 2.  

 

Thanks!

 

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