How to reset my ServiceNow Personal developer instance (PDI)? it is behaving unexpectedly

raju6745
Tera Contributor

‎07-22-2025 03:53 AM

My personal developer instance is showing unexpected behavior. i want to reset it completly and start fresh , can someonw guide me on how to safety reset tge instance and what data i might lose in the process?

Thanks in advance!!

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Viraj Hudlikar
Tera Sage

‎07-22-2025 07:05 AM - edited ‎07-22-2025 07:06 AM

Hello @raju6745 

Go to ServiceNow Developers site login and follow below image.

VirajHudlikar_0-1753192990583.png

 

Now when reset and wipe is done you will lose all Development/Configuration/POC work done in that instance as well as all plugins you have activated. If there is nothing to lose, then release instance and request for new one.

 

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

 

Thanks & Regards
Viraj Hudlikar.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎07-22-2025 08:19 AM

Hi @raju6745 

 

Go to the ServiceNow Developer Site.

In your profile, on the left-hand side, you will find the Reset Instance option.

Please note:
This will clear all your data and customizations, and also reset the admin password.

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