How to use a workflow, after the Zurich release

aparnap7373 · a month ago

Dr Atul G- LNG · a month ago

You’ll need to move all your workflows to Flow Designer. Post-Zurich release, ServiceNow is going to hide the Workflow in the instance and recommend users to use Flow Designer instead.

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Nikhil Bajaj9 · a month ago

Hi @aparnap7373 ,

I guess existing Workflows will be there (Legacy) but we will not be able to create fresh Workflows.

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Nikhil Bajaj

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Ankur Bawiskar · a month ago

@aparnap7373

you can still continue using older Workflows and can create new ones.

but if you get a fresh Zurich instance then you won't have the legacy workflows

But ServiceNow recommends moving to Flow starting Zurich.

good explanation here

ServiceNow Will Not Ship OOB Legacy Workflows Starting in Zurich

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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Ankur Bawiskar · a month ago

@aparnap7373

Hope you are doing good.

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If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader