I cant able to edit the businessrule its showing cannot edit in readonly mode

HansikaM
Tera Contributor

I cant able to edit the businessrule its showing cannot edit in readonly mode is there any configuration that i did incorrectly.

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@HansikaM 

did you try to clear instance cache using cache.do and then logout and login again?

Is that field readonly at dictionary?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

SupriyaWaghmode
Kilo Sage

Hello @HansikaM ,

 

The image what you have pasted its client script. Yes there some script which is restricted from ServiceNow side. 

If this resolve you query make accepted/helpful.

 

You can check your requirement and accordingly create business rule or Client script. Check ServiceNow documentation for more information. 

 

Thanks & Regards ,

Supriya Waghmode |ServiceNow Consultant