Dear team, I would like to calculate the MTTA from SNOW reports. I wanted to know the time difference between " New" state and "In progress" state. can you help me which fields i need to select to capture the time difference between two fields. Mith...
Hi everyone,I have a question about tasks in ServiceNow. If I fail a task or make a mistake while working on it, is there an option to try again or reset it? I want to understand the best way to handle such situations without causing issues in the sy...
Hi Team,I have a variable that needs to reference data from the user table.In this case, I need to implement a reference qualifier. If the currently logged-in user is a manager, the variable should populate with the users managed by that person. Addi...
I requested a Personal Developer Instance to complete the admin course capstone project, but I've got the app engine studio and I don't know how to get to the normal platform instance.. How can I change that?Thanks
Hey guys, I have installed the ServiceNow studio into my PDI. Installation was successful and all good but I still don't see any ServiceNow Studio application menu in the navigation? I logged out and logged in again and still same. I am checking agai...
Hi Community, I need to create three buttons on Launcher screen of Now Mobile as button1, 2, and 3 and if I click on any button it will navigate to some other screen can anyone please help me with that.
Sorry, this might sound strange since I used machine translation. I want to dynamically display UI Actions in real-time when a user modifies a specific field value. Based on my personal research so far:1,The user modifies a specific field value.2,The...
Hi All, I was wondering if you could assist with an issue I'm having regards to creating inbound customer comms. This is for a scoped application with a table that extends the sm_order table.I created a inbound email action which is scripted as foll...
I have a subflow containing a For Each. Inside the For Each is another subflow. The nested subflows are generating this warning each time they're run: Flow element Update Worker Organization is of unknown category : CALL_SUBFLOW The category shown ...
Hi Experts, We have AI search enabled in ESC portal, when someone search in portal it creates search event in sys_search_event table and stores the search text and user who searched it. Is there any way to disable this? Thanks in advance,Sharuq
Hi Team,I have created an order guide and two catalog items, and I have added these catalog items using a rule-based approach.For this, I created a variable and used the same variable set for both the order guide and the catalog items.However, when a...
Hi Team,Can anyone help me with while searching KB Article in global search it is retired in state even though it is visible.
Hi Team, I have three groups of members I need to hide the sections. Those group getting from system property For this I have write onload client script and display business rule.I need hide the sections based on login user Client scriptfunction on...
Hi Team, We have a existing functionalty of (Basic) integration - We are going to upgrade from Basic to OAuth 2.0. we have created Application registry with client ID and Client Secret attached screenshots. And we have existing REST Messages.we have ...
Hello. When I compare the official documentation for Data Streams in Workflow Studio as described here :https://developer.servicenow.com/dev.do#!/learn/courses/washingtondc/app_store_learnv2_rest_washingtondc_rest_integrations/app_store_learnv2_rest_...
