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02-28-2025 09:30 PM
Hello Everyone,
I need to know about the servicenow, As I'm new to this I do not know how and where to get started
Currently I'm struck & confused. So can anyone help me with this, it would be great if someone guides And also with the JS. Looking forward for the right directions to build my Carrer.
Thanks
Solved! Go to Solution.
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02-28-2025 09:49 PM - edited 02-28-2025 09:50 PM
Hi @is_12
It's crucial to first understand the ServiceNow platform before diving into development. Once you familiarize yourself with the platform, you'll naturally grasp where and why code is required.
ServiceNow primarily uses JavaScript, and I recommend following the JavaScript playlist by Chuck (It's available in Youtube)—it’s a great resource for beginners to get started.
Yes, there are many modules in ServiceNow, but don't chase certifications—focus on gaining knowledge. Each module requires significant time to understand and gain hands-on experience. Ideally, you should spend at least six months on each module to build a solid foundation.
Suggested learning path:
- Starting Point – Admin ( Available in Youtube. Complete Playlist)
- Next Steps – Application Developer → ITSM
- Advanced Modules – HRSD / CSM / GRC (Pick based on your interest)
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
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02-28-2025 09:58 PM
Hi @is_12 ,
Please also accept the solution given above, so that it will help others and me as well.
Regards,
Rohit

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02-28-2025 09:43 PM
Hello @is_12 ,
Welcome to servicenow.
In order to learn Servicenow platform.
First of all read about ITIL and then go to learning.servicenow.com and take the adminstrator course it will guide you step by step to learn servicenow.
It's a great platform.
Please mark it as helpful/correct if my response helps you.
Regards,
Debasis
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02-28-2025 09:49 PM - edited 02-28-2025 09:50 PM
Hi @is_12
It's crucial to first understand the ServiceNow platform before diving into development. Once you familiarize yourself with the platform, you'll naturally grasp where and why code is required.
ServiceNow primarily uses JavaScript, and I recommend following the JavaScript playlist by Chuck (It's available in Youtube)—it’s a great resource for beginners to get started.
Yes, there are many modules in ServiceNow, but don't chase certifications—focus on gaining knowledge. Each module requires significant time to understand and gain hands-on experience. Ideally, you should spend at least six months on each module to build a solid foundation.
Suggested learning path:
- Starting Point – Admin ( Available in Youtube. Complete Playlist)
- Next Steps – Application Developer → ITSM
- Advanced Modules – HRSD / CSM / GRC (Pick based on your interest)
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
- Mark as New
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02-28-2025 09:58 PM
Hi @is_12 ,
Please also accept the solution given above, so that it will help others and me as well.
Regards,
Rohit