In progress Update Sets Not Showing in Dev instance After Publishing

khaliqzy
Tera Contributor

HI Community,

 

I recently published three update sets to move changes from my dev instances to the test instance However, the update sets that were still in progress are not appearing in the dev instance. can you guide us how to recover this updatesets, please?

Here's what we did :

We clicked on Source Control -> Commit Changes and committed the required update sets from there. Then we clicked on File -> Publish and published those. But it has published the whole application including those update sets which were in progress rather than publishing the completed ones

 

4 REPLIES 4

Tanushree Maiti
Mega Sage

Hi khaliqzy,

Can you clear the browser cache ( or check in Private/Incognito browser window) and check whether update sets are showing in local update set after committing those.

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

Dr Atul G- LNG
Tera Patron

Sorry, I’m not able to understand your issue clearly. Are you saying the update is not showing in Dev In Progress? I think when you push the update, we need to move the state to Closed/Completed so it doesn’t show in In Progress. Please share a screenshot so we can better understand the issue.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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khaliqzy
Tera Contributor

Hi @Dr Atul G- LNG 

 

we are using scoped application, and we published 3 update sets from source control which is available on studio app, after publishing these 3 update sets we lost our 11 InProgress update sets can we restore them 

 

Here's what we did :

We clicked on Source Control -> Commit Changes and committed the required update sets from there. Then we clicked on File -> Publish and published those. But it has published the whole application including those update sets which were in progress rather than publishing the completed ones

Hi @khaliqzy 

It’s better to log a new support case for this.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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