Inbound email action based on day &night time

anushadande1793
Tera Contributor

‎12-06-2024 07:56 AM

Hi,

Is there any possibility to assign auto creation of incident (inbound email action) assigning to one group during day time and it should be assigned to other group if it created during night time. Can someone help me on this requirement

 

Thanks

Ansuha

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎12-06-2024 08:00 AM

Hi @anushadande1793 

 

You can explore the oncall scheduling module.

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