Interactive filter not working as expected in dashboard

SanikaK
Tera Contributor

I have created the Interactive filter to add in the Dashboard. I have added the interactive filter in the dashboard but when I am applying the the filter the list is not getting updated. I have selected as Follow interactive filter still it is not working

For example : - In Products filter I have selected "Accenture Policy 0055-0068 Tool", so in the list of products should show only one record for 'Accenture Policy 0055-0068 Tool'

6 REPLIES 6

sakshi1707
Tera Contributor

Hello @SanikaK ,

You need to edit the report to follow the interactive filter.

Follow the link: https://www.servicenow.com/docs/bundle/yokohama-now-intelligence/page/use/dashboards/task/t_MakeARep...

Mark my solution as helpful, if this solved your problem.

Thanks,
Sakshi Kakde

 

SanikaK
Tera Contributor

Hi @sakshi1707 ,

Thanks for your help
I have followed the steps provided in the above link. Still it is not working

Can you share the screenshot with "Follow interactive filter"?
In editing mode

Hi @sakshi1707,
Please find the attached screenshots