Is it possible to create a interactive dashboard in the PLATFORM ANALYTICS?

Sathwik1
Tera Expert

I created a dashboard in Platform Analytics with two rows.

The first row contains pie charts,

and the second row contains a simple list.

 

I want to make the dashboard interactive so that when I click on a pie chart value (for example, “1”), the simple list displays only the corresponding related record.

 

I understand that this can be achieved using UI Builder, however, I would like to know whether the same functionality is possible directly within Platform Analytics.

I tried enabling the available interaction options, but it was not helpful.

Sathwik1_0-1766245761440.png

 

 

@Ankur Bawiskar 

 

 

5 REPLIES 5

Sathwik1
Tera Expert

 

Yes mate, you can create the filters. In Data Visualization (DV), it is very easy and straightforward.

Go to Platform Analytics → Filters, create the required filters, and then add them to the dashboard. By default, the filter works across all reports where it has been added.

 

https://youtu.be/UNnSPE2eP4s

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Matthew_13
Kilo Sage

@Sathwik1  - 

no, not with Platform Analytics alone that I am aware of...

In ServiceNow, PA chart interactions can drill into data or open lists, but they can’t dynamically filter another widget on the same dashboard. That kind of click-to-filter behavior is only supported in UI Builder / Workspaces.

So you’re not missing anything really as Platform Analytics just doesn’t support this yet.
Thumbs up if this helps my friend!

Mohammed8
Giga Sage

Hi @Sathwik1 , 

Platform Analytics dashboards support basic interactive filtering. Clicking a pie chart value applies a dashboard-level filter, which updates all other charts and simple list widgets based on the same table. However I think it  is limited to simple filtering . For more advanced or fully configurable interactions, UI Builder is required. 

 

Here is the similar thread for your question you can refer:

https://www.servicenow.com/community/platform-analytics-forum/on-a-platform-analytics-dashboard-i-wa...

 

I followed this ServiceNow documentation:

https://www.servicenow.com/docs/bundle/zurich-now-intelligence/page/use/par-for-workspace/task/make-...

 

For Testing purpose, I Created three pie charts and a simple list. For each selection in pie chart list was filtered

 

List when incident by state is in progress

 

Mohammed8_2-1766258579825.png

 

List when based on state and category :

 

Mohammed8_3-1766258718287.png

 

 

list based on state , category and assigned-to

Mohammed8_5-1766259269313.png

 

If you find this answer useful , please mark it as helpful/solution accepted.

 

Regards,

Mohammed Zakir