Issue with breadcrumb
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yesterday
There was an issue with breadcrumb, the highligted(with red) is only seeing by few users.. reamaining users are seeing " ' " instead full name as below.. how I need to figure out this issue?
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yesterday
This is how it looks for them.. just with " ' ", in code it says it pulls from {{page.title}} but I'm not sure where it is referring too. @Ankur Bawiskar
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yesterday
Things to check
-> is this happening with non-admins or only limited users
-> was this working fine earlier
-> did you recently upgrade?
seems somebody configured the dynamic page title and it's breaking somewhere due to access issue
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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yesterday
1. Yes, for admins . it was working fine.
2. It's a new instance. so no cloning..
3. This was on case table. only in case table portal view ... this issue was happening..
should I need to created an record in the cross scope application table? @Ankur Bawiskar
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yesterday
for non-admins did you check if that user is able to see that case number in native?
was this working fine for non-admins earlier?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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4 hours ago
Yes @Ankur Bawiskar , non admins able to see case number in the native view.. also can you please help from where "{{page.title}}" value was being passed? in general we have to use data. right? and {{page.title}} we get from page ID associated ?