Issue with breadcrumb

Sathwik1
Tera Expert

There was an issue with breadcrumb, the highligted(with red) is only seeing by few users.. reamaining users are seeing " ' " instead full name as below.. how I need to figure out this issue?

Sathwik1_0-1765858769497.png

@Ankur Bawiskar 

 

12 REPLIES 12

@Sathwik1 

see if any field level ACL on number field is blocking the access?

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Nandini01
Tera Contributor

Hi,

This issue may be due to some visible conditions. You can check in "My Request Filters" there you will see one record which is referring to incident table, check if any visible condition applied or not. 

Thanks
Nandini

@Nandini01 I didn't get you