Java Script Console error
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02-27-2025 03:13 AM
Hi All,
I have created a record producer where i am giving the SAM user to import multiple user allocation facility. I am using script section, adding the script which will create a transform map and load the data> transform the data to target table. But when i click on submit button, it is giving me "There is a JavaScript error in your browser console" error. I am not able to understand why i am getting this error even there is no client script attaches to my record producer.
Script-
Anyone has any idea?
Thanks,
Shivani
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02-28-2025 04:43 AM
did you identify the business rule?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-28-2025 04:43 AM
Hi,
I believe I have identified the problem. In my source table, the entitlement field had a maximum length of 40 characters, which was preventing the complete display name of the entitlement from being inserted. As a result, the system was unable to locate the entitlement in the target table. I resolved this issue by increasing the maximum length of the field to 100 characters, which allowed the full display name to be successfully inserted.
Do you have any insights into why I might be encountering a console error?
Thanks,
Shivani
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02-28-2025 05:01 AM
Very difficult to know what's causing that
You will have to debug it from your side as which UI policy or client script is causing that.
Also is that error coming on other catalog item as well?
Try removing everything from script and see if error comes or not
Is that error coming when you submit record from native?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader