Knowledge articles

Vinya Jakkula
Tera Contributor

‎12-17-2024 12:18 AM

Hi Team,

Can anyone help me with while searching KB Article in global search it is retired in state even though it is visible.

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Dr Atul - LNG
Tera Patron

‎12-17-2024 12:46 AM

 Hi @Vinya Jakkula 

 

What  is use case to search a retired KB in global search. OOTB not possible. 

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Vinya Jakkula
Tera Contributor

‎12-17-2024 01:07 AM

 @Dr Atul - LNG  when end user tried with article id it is visible. Only published should visible.?

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