We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

Lab 3.3 Strategic Portfolio Management

bcbjr76
Tera Contributor

bcbjr76_0-1778964247727.pngbcbjr76_1-1778964289904.png

This is what my page looks like,  I downloaded New Product Launch 2025.mpp.  The template with Phase 1,2,3 etc.  does not show?  What is going on?  I follow the instructions and this is how it turns out.  

 

Please advise.

 

Thank you, 

Bruce Burnett

1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @bcbjr76 

 

1.  type  cache.do in Application navigator and clear the cache OR try in Incognito/InPrivate window of browser

2. If still not working,

"

  1. Navigate to All > Project > Projects > Import. 
  2. Click Choose File to select a Microsoft Project (.mpp) file. 
  3. To import the Microsoft project as a subset of an active, existing project: 
  • Select Update an existing project. 
  • Click the reference lookup icon and select a project or task."

Refer:  https://www.servicenow.com/community/spm-forum/spm-fundamentals-on-demand-xanadu-course-issue-with-p...

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti