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Look up record action in Flow designer

dassan
Tera Contributor

I am trying to use the look up record action in my flow designer for multiple times in a flow,  however only the first action is working and remaining ones are not working/not performing. 

Please provide reason for this. The look up record is on the sys_user table. 

dassan_0-1788271912503.png

 

the flow looks like below where there is flow for individual price cap of 100, 250, 500 as shown below, the lookup record works only for the $100 price cap, but not for the others. 

dassan_1-1788272172614.png

 

 

9 REPLIES 9

yashkamde
Giga Sage

Hello @dassan ,

 

Could you plz share the flow execution context screenshot, why and where it is fail?

 

also are the $250 & $500 price cap is nested under $100 or each seperate configured.

dassan
Tera Contributor

Hello, 

The $250 & $ 500 are separate configuration & are not nested. 

dassan_0-1788420609359.png

 

Okay so you must ensure some checks :

  • confirm the price cap field's actual value/type on the test record matches what the If condition checks
  • open execution context for $250 If it shows completed with no result > the lookup filter (Name is Tri... / Entra Cost Centre...) isn't matching for that record

 

Could you plz share the executions to debug it..

Screenshot 2026-09-03 141026.png

 

If my response helped mark as helpful and accept the solution.

dassan
Tera Contributor

Please check the execution logs for your reference. 

for the [rice cap field $250 

dassan_0-1788426272740.png

the look up record under this flow 

dassan_1-1788429700455.png

 

Okay I can see there No Logs so it seems that it simply didn't run.

That happens when the triggering record's price cap value did not evaluate to $250 for that condition,

so check the Condition config shown (estimated_monthly_spend... >250), note it's a >250 style condition, not =250.