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UI Action causing cross-scope access error

236m1a4204
Giga Contributor

Screenshot 2026-10-02 144624.png

 

Hi Community,

I created a UI Action for my custom TierServe 360 Case table.

When I try to use the UI Action, I get the following error:

"Unable to find UI Action with name 'undefined' on table 'x_snc_telecom_cu_0_customer_service_case'."

The error occurs when I try to execute the UI Action on the TierServe 360 Case record.

I checked the UI Action, but the system is still trying to find a UI Action with the name 'undefined'.

Could you please help me identify why the UI Action name is being passed as undefined and how to fix it?

I have attached the screenshot of the error for reference.

Thanks.

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