Not able to Update Playbook in

[HannaRaniN]

Hi Team, getting below error while trying to open a playbook in draft status , user have admin access.

[Tanushree Maiti]

Hi @HannaRaniN 

Ensure  before editing playbook , you are on correct scope.

Refer this KB: KB2900021 Please reload the playbook. The following error(s) occurred: You are unauthorized to perfo... 

Resolution

Workaround (For Australia and Pre-Fix Releases)

Until the fix is applied, use one of the following workarounds:

Option 1: Switch to the Playbook's Scope Before Editing

1. Before opening or editing the playbook, switch your application scope to match the playbook's scope:
   • Navigate to the Application Picker (gear icon or scope selector in the banner).
   • Select the application scope that the playbook belongs to.
2. Once your session scope matches the playbook's scope, open the playbook and make your edits normally.

Option 2: Use a Non-Admin User with Playbook Authoring Role

1. Instead of using a maint or admin user, use a user account that has the playbook.admin role but does not have the global admin or maint roles.
2. This user should be able to edit playbooks across scopes without triggering the unauthorized action error.

Note: Option 1 is the recommended approach as it is the simplest and does not require creating additional user accounts.