On-Call: Escalation path template or independent escalation definition to use in multiple schedules
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01-13-2025 03:48 AM - edited 01-13-2025 03:53 AM
Hi Team,
i am working on the on-call schduled ,
Requirement- we need to create the one pre-defined escalation template, That escalation template needs to be reusable.
Could you please confirm, how we need to create and where we need to use this
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