PDI Waiting List

[Tod Fortin]

How long do we need to wait on the PDI's on the waiting list? I have never run into this issue before, why now? I assume with AI it is getting a lot more traffic.

[Dr Atul G- LNG]

Don't worry—this is quite common at the moment.

Over the past few days, many community members have reported delays when requesting a PDI. In some cases, the waiting period has been 2-3 weeks  or even longer, especially for lower ServiceNow versions.

You can try requesting an instance on an earlier release, such as Zurich or an older version, but there may still be a waiting period due to high demand.

For now, patience is the best approach, as PDI availability depends on overall demand and ServiceNow's infrastructure capacity.

[Tanushree Maiti]

Hi @Tod Fortin 

Wait times for a Personal Developer Instance (PDI) typically range from 1 to 5 days, though during high-demand periods—like a new platform release—some community member report waiting up to a week or more. 

If your PDI shows as "Waitlist," do not cancel or leave the queue, as you will lose your spot

There is no support available for PDI.