Playbook activity actions
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‎02-10-2025 06:59 PM
How to remove "skip" and "update" button from the playbook activity ??
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‎02-10-2025 07:03 PM
It comes OOB when you use User Form activity definition.
Skip is used to skip the activity.
What's your requirement?
This link should help you, check response from DJ Wolfson
Activity Actions in Process Automation Designer
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎02-10-2025 07:29 PM
Yes it comes OOB . Requirement is to remove those from user form activity?
I have already checked the response of DJ Wolfson but it didn't worked . Since the playbook is created in the custom scope.
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‎02-10-2025 08:35 PM
Don't touch OOB playbook actions
Do this
1) You will have to create a copy of "User Form" activity definition in your custom scope and then use that in your playbook
2) create your playbook actions
3) Then whichever buttons you created in step 2 add here in related list under "Playbook Actions" so that it links with this newly created User Form activity definition
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Hey Ankur,
sorry to bother you, but i am trying it the other way around to have a new activity being created of the "create record" to have the skip button involved next to the save button, but it doesn't work. is there anything you can help me with in that case? merci!!!