Problem management not found un aus release

lalitshelke_3
Tera Contributor

3 hours ago

in my pdi servicenow australia release when i type problem in navigator but problem application not search there ? - servicenow community

 

 

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Dr Atul G- LNG
Tera Patron

2 hours ago

My teammate  has a PDI where the Change and Problem modules are missing in the same instance, and they requested a new PDI.

If the issue still persists, it’s better to release the instance and move to a fresh one,[take a lower version] then update it to the latest version. This is a very common issue nowadays, and you can also find a few posts around it.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Tanushree Maiti
Tera Patron

a minute ago

Hi @lalitshelke_3 

 

Just now I realized it is not showing in my PDI as well.  Though I never dependent on navigating application/module, for me <table>.List provides me faster result.

 

Just now I repaired Problem management plugin  (com.snc.problem)  . Here is result:

 

TanushreeMaiti_0-1781284014677.png

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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