Automation Scope in ServiceNow Administration

vishnuvardh2795
Tera Contributor

2 hours ago

Hi Team,
Give me any ideas (Pointwise) of Automation Scope in ServiceNow Administration.
Normally we are getting tickets related to Incident Management, Problem Management, Change Management, Service Request Management (SRM) (RITM's, Workflow related), Knowledge Management, ACL's, etc...


Thanks & Regards,
Vishnu Reddy

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Mark Manders
Mega Patron

an hour ago

What are you looking for? Please explain what it is you currently don't have and you do expect. What ITSM tickets are you getting and what do they have to do with automation, besides their own automation? 


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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