Requests missing Category and Sub-Category data in sc_task table
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04-22-2025 07:28 AM
Requests missing Category and Sub-Category data in sc_task table.
Need to be fixed urgently. Quick help would be appreciated. Some requests are blank and some request reflecting Category and Sub-Category.
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04-22-2025 07:48 AM
Why do you need to fix it for all records? If these fields are not used in the SCTask, then what value will you put? As I said, if the table is extended from the task table and is using these fields, you will see the value, no. Like incident is the best example for this.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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