RITM Approval State Shows Approved After One Approval – Need All Approvers to Approve

[JyotiranjanC566]

Hi Everyone,

I am facing an issue with RITM approvals in ServiceNow.

Current Behavior:

When multiple approvers are added to a RITM, as soon as one approver approves, the Approval State in the RITM list view changes to “Approved.”

Requirement:

The business requirement is that the RITM should only move to Approved when all approvers have approved (100% approval required).

We need this specifically reflected in:

• RITM list view → Approval State

• RITM record → Approval field

We are also trying to achieve this without using Flow Designer, if possible.

[Dr Atul G- LNG]

Hi @JyotiranjanC566 

You can check here: [Without flow designer not possible and too much code]