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sc_task in service portal and request notification

Tashfique
Kilo Contributor

Hi

I would like to know if it is possible to display certain columns from sc_task in Service portal. So my assignment is a certain group of people will receive a task. 

Is it possible to have like a notification on service portal when the user has a new task? and can the user see the sc_task table on service portal? If so how may I go about implementing this?

1 REPLY 1

palanikumar
Giga Sage
Giga Sage

You can add new entry in Standard ticket configuration for sc_task table.

Refer the below URL for configuration:

https://www.servicenow.com/docs/bundle/zurich-platform-user-interface/page/build/service-portal/task...

 

Thank you,
Palani