Service bridge connection issue
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03-09-2026 05:00 AM
when I am trying to connect consumer instance to the provider instance while authenticating getting error like "Failed retrieving OAuth Profile" Integration Hub Plugin also installed but getting error like this
Need solution for this issue
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03-09-2026 05:45 AM
Hi @supriyapriy ,
Can you share your oauth_entity profile (Application registry), did you successfully generated Refresh Token?
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03-11-2026 11:36 PM
Yes Issue was resolved
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03-12-2026 12:04 AM
Hello @supriyapriy
typically indicates an issue with the configuration of the OAuth credentials
Please refer below if it will work for your query.
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If issue resolved Please mark this response as Helpful & Accept it as solution to close your query.
https://www.servicenow.com/community/developer-articles/oauth-2-0-setup-in-servicenow/ta-p/3307347
