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07-01-2025 08:12 AM
Catalog item cost is not updated correctly for catalog in Service Portal
Catalog price calculation is not working properly
Dynamic price calculation is not working in Service Portal
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07-01-2025 08:17 AM
Hi @PritikantD ,
The portal widget used in the page is customised.
By default, the catalog item order page is using the 'SC Catalog Item' widget
1. Check the customised widget and use the out-of-box (OOB) version. You can check this as an admin if you go to the page having the pricing/cost issue > Click Ctrl+right-click > Instance in page editor > Check the widget used by the page if it is an out-of-box (OOB) widget.
2. Revert the widget to OOB OR merge and base your customisations from the OOB widget
If my response helped, please mark it as the accepted solution ✅ and give a thumbs up👍.
Thanks,
Anand