Service catalog

PritikantD
Tera Contributor

Catalog item cost is not updated correctly for catalog in Service Portal

Catalog price calculation is not working properly

Dynamic price calculation is not working in Service Portal

1 REPLY 1

Anand Kumar P
Giga Patron
Giga Patron

Hi @PritikantD ,

The portal widget used in the page is customised.

 

By default, the catalog item order page is using the 'SC Catalog Item' widget

1. Check the customised widget and use the out-of-box (OOB) version. You can check this as an admin if you go to the page having the pricing/cost issue > Click Ctrl+right-click > Instance in page editor > Check the widget used by the page if it is an out-of-box (OOB) widget.

2. Revert the widget to OOB OR merge and base your customisations from the OOB widget

 

If my response helped, please mark it as the accepted solution and give a thumbs up👍.
Thanks,
Anand