Service now integration with Google cloud storage for uploading 1 GB file

[AshishS25940620]

Hi All,

Please guide us.

Requirement:   When a user raises a service catalog request and attaches a file larger than 1 GB, the file must be saved to an external storage (GCC). Only the link (path) to the file should be provided in the URL field, which is a variable field.

User > Catalog Item > Click “Upload Large File” >Flow Designer Action (Google Drive Spoke) >File uploaded to Google Drive >Drive file link returned >Link saved in URL variable

The client has suggested using the Google Drive Spoke.

[Tanushree Maiti]

Hi @AshishS25940620 ,

As per the SN Doc: Google Cloud Storage Spoke  , It supports rest api to transfer the payload.

But in Servicenow, the Rest max content limit is set via the property glide.rest.max_content_length which is defaulted at 10MB, min is 1 MB, max is 25MB on the target instance.

Please find the KB on this below.
https://hi.service-now.com/kb_view.do?sysparm_article=KB0747638

So to transfer >1 GB payload , Check with you your Servicenow Support / ServiceNow Account executive  once.