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Service Now Reporting question

nehashinde
Giga Contributor

‎09-30-2025 03:27 PM

can service now report created on the below : Monthly, we will need to charge the customer based on the amount of Service Now users that log in and access the system. What reporting is being setup for this?

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tiagomacul
Giga Sage

‎09-30-2025 05:24 PM - edited ‎09-30-2025 05:26 PM

KB0749943 User login-logout statistics/report for an instance

User Login History Table (sys_user_login_history)

  • This table tracks login events and can be used to identify which users accessed the system during a given period.

  • You can filter by login date to extract monthly login counts.

 

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