Service now shows that people are viewing, when they no longer are on incident, task,change

[SHUBHAM78]

Service now shows that people are viewing, when they no longer are, seeing the form. On incident,change, Task etc. And it stays there

form more than 5mins. We are using Australia version. 

[SHUBHAM78]

@Ankur Bawiskar 
Yes in lower instance is working fine. And all the lower is Australia

[Ankur Bawiskar]

@SHUBHAM78 

is this happening with all users or some users?

[SHUBHAM78]

@Ankur Bawiskar 
Happening for most of the user