service portal

GURUMURTHYG · 4 hours ago

We are unable to see adiitional comments field on service portal, may i know was this mechanism changed after australia upgrade

Dr Atul G- LNG · 4 hours ago

any screen shot please @GURUMURTHYG

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Rakesh_M · 4 hours ago

Hi @GURUMURTHYG ,
Please refer to the following:
1. Service Portal Standard Ticket Page Showing Work Notes Instead of Additional Comments
2. KB3146746