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Show/hide UX list in workspace

Rosy14
Kilo Sage

an hour ago

Want to display list on Workspace based on role. Created Audience record. But it is not working.

 

Rosy14_0-1791202809341.png

Rosy14_1-1791202840324.png

 

 

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7 REPLIES 7

Rosy14
Kilo Sage
In response to Tanushree Maiti

33m ago

Created the same.. screenshot added. But still not working

 

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Tanushree Maiti
Tera Patron
In response to Rosy14

26m ago

Hi @Rosy14 

 

Could you test via impersonating user with that role. 

 

If still that is not working, will suggest you to log a case to your ServiceNow vendor , if it is not your PDI.

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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Ankur Bawiskar
Tera Patron

27m ago

@Rosy14 

so user with that role is not able to see that list?

did you check that user has canvas_user role?

Unable to Access/See Lists on Workspace - Support and Troubleshooting

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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