10-05-2026 05:20 AM
Want to display list on Workspace based on role. Created Audience record. But it is not working.
10-05-2026 05:56 AM
Created the same.. screenshot added. But still not working
10-05-2026 06:02 AM
Hi @Rosy14
Could you test via impersonating user with that role.
If still that is not working, will suggest you to log a case to your ServiceNow vendor , if it is not your PDI.
@Rosy14
so user with that role is not able to see that list?
did you check that user has canvas_user role?
Unable to Access/See Lists on Workspace - Support and Troubleshooting
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10-05-2026 06:45 AM
User with customer agent and manager will be able to see the list. Currently it is showing for all.
10-05-2026 06:52 AM
showing for all?
Are you checking with correct user who doesn't have both the roles?
if user has any 1 role then they will see the list.
