Show the list of applications based on assignment group in the Itask table

SanikaK
Tera Contributor

I have a requirement on the Itask table(u_incident_task).
I have created new field application name (u_applname) which is a reference filed (referring to cmdb_ci_appl). 
When the user selects the assignment group on u_incident_task, the u_applname should filter only those applications mapped to the selected assignment group.

Kindly help on this, understanding the relation between the tables and how to achieve this

Thanks in advance

5 REPLIES 5

Tanushree Maiti
Kilo Patron

Hi SanikaK

In u_applname  field , use the advance ref qualifier.  

If u_assignment_group  is the field in u_incident_task and (referring to cmdb_ci_appl) &

support_group is field on cmdb_ci_appl

 

Then Ref Qualifier:

javascript:'support_group=' + current.u_assignment_group;

 

 

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Tanushree Maiti
ServiceNow Technical Architect
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