SNPI Story 3 : Task failed - Did you correctly add the HHD Users group with ITIL User as a member?

[Akhila1]

Why is this task failing ?
There is only ITIL user in the instance and still it is trying to ask to add ITIL User ?

How to fix this ?

[Tanushree Maiti]

Hi @Akhila1 

Role name should be HHD_admin not only admin or HHD.admin.

Refer: https://www.servicenow.com/community/training-and-certifications/snpi-story-1-build-a-scoped-hhd-app...

https://www.servicenow.com/community/training-and-certifications/on-demand-course-servicenow-platfor...