Sort My Tasks records based on created date for ESC

[abirakundu23]

Hi All,

I have requirement to sort the HR list so that the newest tasks appear first. Not considering the sort order of the IT tasks to be changed. we want to use the Opened Date or created date for the sorting as a way to achieve it.
I have followed the community article but it does not work and  only consider for HR tasks not for others in business use case.
https://www.servicenow.com/community/developer-forum/sort-approval-records-based-on-created-date-und...

https://www.servicenow.com/community/developer-forum/i-want-to-sort-my-task-widget-open-approvals-in...


Please suggest where exactly need to change ?

[Mark Manders]

That depends on what kind of list it is. If you have a list showing more records than just the HR tasks, you can't do it, because a sort is done on the entire list, not on a subselection.

[abirakundu23]

Hi @Mark Manders ,
Want to sort  HR list so that the newest tasks appear first. Not looking  sort order of the IT tasks to be changed. 

[Mark Manders]

Then update the bookmark of the HR records to be ordered in that way.

[abirakundu23]

Hi @Mark Manders ,
Not working. could you please suggest me step by step guideline ?