Resolved! How may I get access to the other templates as a Xanadu Citizen Developer?
There are only 4 main templates available. I would like to use other available templates. Thank you.
Forum Posts
Move changes in dev-->uat-->prod
I have created an AWA workflow in ServiceNow dev instance, and I want to move the changes to UAT now.What are the best ways to do this? If I need to create an update set, do I have to create it before creating the workflow? Since I have already creat...
How to install ServiceNow Acc in CentOs Linux
Hi All, How are you doing? i hope this post finds okay and thanks a lot for your help, howtos, links or Doc you can assist me with the following: We are in the process of Installing ACC on all our CENTOS Linux servers and I get this message when I e...
Resolved! Is there a place where we can add feature requests?
I have recently started developing with ServiceNow and I see so many things that can be improved. Is there a website/forum where we can add feature requests? Like the things that ServiceNow should develop/fix in the next releases?
Where to find invoices for payments made during the IT Technical PM training
Hello, I purchased some optional training which gave me access to UDEMY via this website but I am unable to access invoices for the training. My job wants to reimburse me for the training. Please assist
How to clear options and add options in a list field
We have choice field which field type is LIST (as we don't want to use a customer table but need to multiple choice). Is there way to clear the choice options and add new option in client script?
Not getting Push notification for "SNOW agent app" while incident assign to the group
1. Configured the "NOW agent app"2. Created the incident and added the "Assign to" value and getting proper push notification Issue:Not getting push notification when the incident "Assign to group" please help me to solve this issue all the below co...
Resolved! Flow Designer is not triggering after submitting a catalog item
i created a flow designer and attached to catalog item, but once catalog item is submitted flow is not triggering.Any help please
Workflow change to assign high priority tickets to agents who has low priority tickets
How to change the workflow to assign high priority tickets to agents who has low priority tickets irrespective to their capacities in Assignment configuration subflow or in any other workflow
Develop a KB AI system that enhances KB management by automatically summarizing resolved incidents
Objective: Develop a Knowledge AI system that enhances Knowledge management by automatically summarizing resolved incidents, validate if there are any existing KB articles. If there are none, suggest or create a new Knowledge Base (KB) article.Descri...
Convert the Sys id to string for multirow variable set fields in arecord producer how to achieve ?
Hello Everyone, We have a requirement where we need to reference all the record producer fields in a specific field called the "Details Section." Within this section, we are using a MultiRow Variable Set. However, we are encountering an issue when tr...
i want to learn smart assesment engine but no idea how toset up for control failure and
i need step by step process their Attestation Respondents complete a Control Attestation i new to use Smart Assessment Engine for their attestations, which I am new to and learning more about. So my question is, can we design their Smart Assessment E...
How to Take the Back for the Credentials and the MID Servers Configurations
Hello Community,We are planning to clone our production environment to the verification environment, but we need to back up the Credential and MID Server configurations of the Verification environment beforehand. Since update sets do not capture thes...
Resolved! Best Way to Back Up Credential and MID Server Configurations Before Cloning
Hello Community,We are planning to clone our production environment to the verification environment, but we need to back up the Credential and MID Server configurations beforehand. Since update sets do not capture these configurations, I am looking f...
Resolved! Restrict impersonnate a specific user
Hello, I don't know how to restrict impersonnate for a specific user. I have a user that won't to be impersonnized. Could you help me please with that ? Thanks,Aymane
