How to set default value of logged in user region

Hi Team, I want to set logged in user region in region field.  joy is an agent, he is part of two groups having same region, need to check two groups region using in group members table. if two groups are part of germany region, germany region autopo...

Need to make RITM state closed when Catalog task closed

Hi Everyone I want to set RITM state to closed/closed skipped..when catalog task state is closed/closed skipped (need to synch both when close) using flow designer, I tried below but not working, when trying to hardcode the state then working but whe...

Record Creation Error

Hi all, I created a mobile application in now agent. When I try To Create a incident record from mobile application. It showing "Invalid update record has been deleted or you no longer access to read ".Even though I created application as per guidanc...

Discovery option not displaying in navigator

Hello, I am using dev instance as a admin role. I am not able to see discovery menu in the Main Navigator though i gave the role as "discovery_admin" for admin user. Pls suggest. Tried below: Navigate to All Applications: Go to All > System Applicati...

Number Maintenance - incident number in the sequence, causing gaps

In ServiceNow, when you create a new incident, the system generates an incident number based on the configured number maintenance settings. However, when you create a new incident and then cancel it without saving it, the system can still "consume" t...

Role business rule

To customize list view of 'show related incidents icon' of reference field in Incident form.

I have added 'show related incidents' icon to location field which is a reference field by adding ref_contributions=user_show_incidents to the dictionary entry of location field. But now I am looking for only few columns to be visible for everyone wh...

Instance

Hi , my instance is showing like this shown in below: Instance is offlineThe instance is offline. Please check again in a few minutes. thanks 

Need to add Priority section on HR Case portal.

How to add Priority and SLA field section on HR portal.  LIke the image attahced. I able to find the Widget but not able to add the priority column as assigned to , subject person is there. Please help me out. Thanks,Shashank Sharma

Need to know about email button

Hi Everyone,I want to know where this email functionality is available in ServiceNow(Please see screenshot), I know that when we click on email it ask us to select a quick message and we select email client message based on that it populates the body...

Show task list, schedule,reporting,communicating and file sharing

Want to autopopulate MRVS variable from onchange form level variable

 i have this currency variable on form and unit price variable on MRVs . Want to autopopulate this unit price per EUR on change of this form level currency variable. Unit price per EUR is qual to total price of product divided by quantity. I have wri...