Subject: Dictionary Override – Reference Qualifier blocking custom Script Include logic for filtering Department field. Hi all,I’m working on a use case in ServiceNow involving the cmdb_ci_business_app table.In this table, there are two reference fie...
Hi Team, we are updating alm_hardware table through CSI integration, we can able to update only model. So we have written on After Transform script to update the model category and associated CI. with that script we can able to update only model cate...
As per the ITSM implementer fundamentals (Yokohama) can someone let me know what i am doing wrong in task 05.I went to the incident i created in task 04.I assigned to the correct user and group.I updated from email to the above.I have created the cha...
Hi community, i need help in internal table-to-table movement in snow.Thanks
Hello Everyone, @ankurbawisk , @Mark Roethof I have designed a flow designer i am taking the description from maintain item by using the script in the script box.. to remove the HTML tags.var catItem = fd_data.trigger.request_item.cat_item;var desc ...
Hey Team,I have a requirement to close RITM when tasks are closed by flow designed generally, we put if condition choose that task state closed complete and update request but, in this scenario, we have a field called Request Type according to each t...
Hello Team, I created a new Catalogue Item and used one existing variable set to set request information and I need to set the same requested for on request requested for field what I am choosing on Catalogue item but in my catalogue item it's settin...
I am unable to proceed with creating the final OAuth 2.0 Credential record because I do not have the corresponding OAuth Client Secret. This secret is required to be entered into the Application Registry record before I can click 'Get OAuth Token' to...
Hi, I need some help with a configuration in ServiceNow.In the cmdb_ci_business_app table, the Business Unit field (inherited from the base table cmdb_ci) currently references the Business Unit (cmn_business_unit) table.As per the new business requir...
Do we have a OOTB solutions in ServiceNow for paging, on call scheduling as an alternative to Xmatters ?
My Record Producer (Service Portal Form) has this drop-down "Please select your chancellor." Drop down contains a list of people.A script include pulls from the sys_user_grmember table, a list of people from a group "chancellor" and returns a json co...
How can you find out which version of the CSA exam you'll be taking during the October/November session?
I have created a new Flow Designer flow (Housing Flow) to handle student housing requests. The flow includes steps such as retrieving catalog variables, updating the request, requesting approval, creating a catalog task, and updating the RITM st...
can you help me How create database view for incident and Change request?
I have started learning ServiceNow and I am trying to create an app in my PDI. I am following the steps as mentioned below.1. Go to navigator and go to My Company Applications. 2. Click on Create, it then opens up another window to open ServiceNow St...
