Taxonomy- Employee center

[NelishaJ]

Hi, have created new taxonomy named 'Test Taxonomy' by cloning the OOB taxonomy but i cant see this on ESC portal. What i'm missing?

Please Assist

[Dr Atul G- LNG]

Hi @NelishaJ 

Greetings!!

Technically, you just clone the taxonomy, and in the backend, other components are also cloned, which will require some changes. Check these two links, and you’ll get a better idea.

https://www.servicenow.com/community/hrsd-forum/issue-after-cloning-taxonomy-on-employee-center/m-p/...

https://www.servicenow.com/docs/bundle/xanadu-employee-service-management/page/product/employee-cent...

[Medi C]

Hello @NelishaJ,

Please verify that:

• Your taxonomy has catalog items or topics linked to it.

• These items are also active and available to users.

[NelishaJ]

Yes everything is activated

[Dr Atul G- LNG]

Hi @NelishaJ 

Try to create a new topic and content and then chekc.