To and CC dynamically using Email Scripts in Email Client Template of service operation workspace

hasthipooji
Tera Contributor
Can we populate To and CC dynamically using Email Scripts in an Email Client Template of sow(service operation workspace)?

I was able to achieve the requirement using JavaScript directly in the To/CC fields, but not via Email Scripts.
Could you please confirm whether this is possible and, if so, share an example or best practice?

 

 
 
1 REPLY 1

Ankur Bawiskar
Tera Patron

@hasthipooji 

emails scripts can't be called from email client template as it's not supported OOTB

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Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader