Topic not working as expected. in VA

tghadage124
Tera Contributor

Hi All , 

 

here i have createdjade right start topic for creating an incident

 

Screenshot (460).png

also when i search on the portal its not showing me the topic :

Screenshot (462).png

here is the flow : 

Screenshot (461).png

 

its giving above error in the first picture.

 

can you please help !

 

thanks !! 

3 REPLIES 3

Ashish Parab
Mega Sage

Hello @tghadage124 ,

 

Ensure that Jade right start keyword should listed in keyword section, also make sure include in topic discovery and include in list of topics is checked.

 

ashish_parab_1-1733817212158.png

 

Please mark this as "correct" and "helpful" if you feel this answer helped you in anyway.

 

Thanks and Regards,

Ashish

 

Screenshot (463).png

 

Screenshot (464).png

all the given has been made but still its not working.

@tghadage124 , can you please publish the topic and then test again?

 

Please mark this as "correct" and "helpful" if you feel this answer helped you in anyway.

 

Thanks and Regards,

Ashish